Dimexon - Services

Services

Cutting edge customer support

 

Dimexon intuitively understands that providing a world-class product is only part of the story. Dimexon additionally appreciates the need to offer a range of exceptional value added services, each carefully tailored to help improve the quality and efficiency of its customers own businesses.

 

Supporting the needs of Dimexon’s customer, these services represent a sophisticated set of modern tools, such as a suite of Blackberry, iPod and iPad Apps, giving the customer virtual access to Dimexon’s polished diamond inventory. Once the desired item is found using the App, they can order online or call up to purchase it then and there. Quick, simple and always current.

Dimexon places great pride in the sophistication of it’s forecasting and forward planning support service. As well as in the range and breadth of it’s polished diamond services, including superior bagging and fluting, tailor – made assortments and replenishment programmes.

 

Dimexon also supports the needs of its watch and jewellery brands and retailers. From opportunity identification, in-store support and visual merchandising to individual bespoke schemes to train sales staff, Dimexon’s customers have access to a range of ideas aimed at ensuring that it’s stunning product is always marketed in the strongest possible manner.